We offer flat rate charge of $6.50 for shipping, packaging and handling within New Zealand for orders under $150. Shipping for orders over $150 is free.
We do our best to pack your order within one business day of your payment being received and you will receive an email to confirm the tracking details of your package once it has been dispatched. During busy times it may take two business days before dispatch. You can expect to have your package delivered within 1-2 working days from the time it is shipped in most cases. Rural delivery can take a day or two longer.
You have the option at checkout to give authority to the courier to leave your parcel. If you would like your parcel left in a particular place, please note this in the 'extra instructions' section on the checkout page. If you don't give authority to leave, we will send as signature required.
If you don’t receive your parcel or there are problems with it when you receive it please let us know by sending an email to firstname.lastname@example.org so we can fix it for you as soon as possible.